Privacy Policy
Last updated October 31, 2026
Who we are
Shop Weh runs the Shop Weh app and shopweh.store, and decides how the information described here is used. We aim to handle it in line with Jamaica's Data Protection Act, 2020. Contact us at info.shopweh@gmail.com.
What we collect
- Your account: your name, email, a protected password, when you accepted these terms, and your privacy choices.
- Your list: your items, parish and usual brands stay on your device. Items are sent to our servers to work out prices, and are not saved there.
- Price checks: for each list you check, the cheapest store, total, possible saving, item count, parish and date. This powers Possible savings.
- Reports: what you write, and your email if you are signed in, so we can reply.
- Feature requests: what you write and your votes. The text is public.
- Notifications: if you turn them on, a technical address for your device.
- Analytics, only if you allow it: the actions below, linked to a random id.
Usage analytics
If you allow analytics, we record actions such as groceries searched for and added to lists, brands and sizes chosen, your parish, and price comparisons. We use this to improve the app. We do not send your name, email or exact location to analytics, we drop searches that look like an email or phone number, and we do not record your screen. Analytics is optional, and the app works the same without it.
Research and reports for businesses
We may combine analytics into grouped statistics, such as how often rice is added to lists in a parish, and use, share or sell those reports to food brands, distributors, stores, agencies and researchers. Reports only include groups of at least 20 people, so nobody can be picked out. Buyers and sponsors never see individuals, raw lists, account details or shopping histories. We do not sell your personal information. Business relationships do not change how stores are ranked.
Why we use your information
- To provide the app and your account, because you asked us to.
- For analytics, and for notifications, because you agreed. You can withdraw that at any time.
- To keep the app secure, fix problems and answer reports, because we have a legitimate need to run a safe service.
- To meet legal duties.
Who handles it for us
- Google Firebase, for sign in and our database.
- Vercel, for hosting the app.
- Resend, for sending account emails.
- PostHog, for analytics if you allow it.
- Your device's push service, such as Apple, Google or Mozilla, for notifications if you turn them on.
We may also share information if the law requires it, or to protect people or the service.
Information sent outside Jamaica
These providers operate outside Jamaica, including in the United States, so your information may be stored and handled there. We use established providers that protect it with security measures and contract terms.
How long we keep it
- Account details and price checks: until you delete your account.
- Reports: up to 24 months.
- Analytics: up to 24 months, after which only grouped statistics remain.
- Notification addresses: until you turn notifications off or your device stops accepting them.
Your rights
You can ask us to:
- Tell you what we hold about you and give you a copy.
- Correct anything that is wrong.
- Delete your information, or stop or limit how we use it.
- Stop using it for analytics or marketing.
Delete your account from Profile, turn analytics off above, or email info.shopweh@gmail.com for anything else. If you are not happy with our answer, you can complain to the Office of the Information Commissioner of Jamaica.
Children
Accounts are for people 18 or older. If you think a child has given us information, email us and we will delete it.
Security
We use encrypted connections, access rules on our database and protected passwords. No service is perfectly secure. If a breach puts your information at risk, we will tell you and the Information Commissioner as the law requires.
Changes
We will update the date above when this policy changes, and ask you again in the app for important changes.